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All FAQs

    How do I purchase my Kata Kit?


    It’s very easy!

    Once you’ve chosen your Kata Kit based on your measurements, your favorite color, the corresponding delivery method, and the upgrades that best suit your needs, simply click the “add to cart” button.

    You’ll then be redirected to our checkout page where you’ll find detailed information about your purchase, including shipping costs and product details.

    Please provide your shipping information on this page, including any variations in addresses if necessary. Please ensure to fill out the form with your postal code, so we can determine the closest depot for delivery.

    When you’re finished, click the “place order” button, and you’ll be taken to the final page to confirm your purchase. You’ll automatically receive a confirmation email, so be sure to check your spam folder if you don’t see it in your main inbox.

    In this email, you’ll find your order number, status (based on the payment method you’re choosing), and details of your purchase and shipping.

    As soon as the order is paid and confirmed, we’ll start assembling your Kata Kit!
    If you need any help, don’t hesitate to contact us at 0451740833 or info@katacamperbox.com.

    How do I know if my order is confirmed?


    Your order will be confirmed as soon as we receive your payment.

    Once you’ve placed an order for a Kata Camperbox, keep an eye on your email! You’ll receive an order confirmation with the Tax Invoice and all the details.

    What payment methods can I choose?


    We’ve got you covered with these payment options:

    • PayPal (the commission will not included in the final price)
    • Bank wire (all the details will be provided at checkout)
    • Credit or debit card (Visa or Mastercard)
    • After Pay

    Choose the option that works best for you and get ready to enjoy your Kata Kit!

    Do you have customer service available?


    Of course! If you have any questions or require further assistance, please feel free to contact our dedicated customer support team at 0451740833 or info@katacamperbox.com